Civil Process

Keystone’s Civil Process system is a comprehensive software application specifically designed to track civil papers that have been, or need to be served. The system provides support for service, billing, payment and refund information, as well as records specific details regarding paper distributions and officer trips for service.

When a set of civil papers are initially received, they are entered into the Civil Process application. There, data relating to the names listed on the papers (i.e., defendant vs. plaintiff) and which court issued the papers to be served, can be recorded. Sub-screen options capture service and billing information which are also received in this administrative phase. Residential and business addresses are collected for each person that is to be served with the civil papers. Billing, return and service information is also captured.

The Civil Process application tracks where civil papers have been distributed within your agency, such as to a particular officer or division, and the various attempts that were made in an effort to serve these papers. This benefit is extremely useful when court hearings require histories of civil papers.

Civil Process also records all monetary transactions that are made on behalf of a set of papers. Any payments made, any refunds due (in cases where the papers were not able to be served), and any ‘write-offs’ that occur when payment is determined to be uncollectible, can be easily entered and maintained using this application. Once entered, automatic calculations of amounts paid, refunded and still due are displayed.

A wide range of reports can be generated using the Civil Process application. Summaries of civil papers that have been served and that still need to be served, along with a variety of statistical data relating to these papers can all be accessed through this user-friendly application.

Application Features

  • Open/Closed Report Tracking Service
  • Defendant/Witness Tracking
  • Master Name File Cross Check
  • Attempt Logs
  • Accounting Functionality
  • Distribution Histories
  • Document Tracking
  • Statistical Reports
  • Interfaces to CAD

Mug Shots

Mug Shots allows the user to capture, store, retrieve and display photo quality images in the PC environment. These images can in turn be linked to host application data records within the KOPS application.


Fingerprinting connects arrest and booking data to an automated fingerprinting system. The fingerprinting system requests arrest data from our KOPS System located on your host computer. Demographic, arrest and actual fingerprint data collected creates FBI approved fingerprint cards and has the capability to electronically transfer the fingerprint images directly to the FBI.

KeyPic / Digital Pics

KeyPic / Digital Photos allows for digital images to be associated with specific records maintained in the database. Users can retrieve photos associated with a person, vehicle, incident, accident, property and business.

KeyDoc / Document Imaging

KeyDoc / Document Imaging provides for the association of scanned images / documents with specific records in the database for easier storage and retrieval.